Designing better experiences in health.

Your design partner for digital health products in any stage of life.

Product Inception

Create a brand new product from the seed of an idea.

  • Gain an in-depth understanding of your customer, their needs and problems

  • Illustrate an inspiring product vision to rally internal teams and/or investors

  • Create a human-centered roadmap to build the right thing at the right time

Product Health

Diagnose problems and improve your existing product experience.

  • Uncover and get to the root cause of your customer’s pain points

  • Design and prioritize impactful changes to your product experience

  • Develop an action plan for implementing and measuring success

Product Growth

Enhance and scale your product to deliver continuous value.

  • Translate evolving business goals into fresh product visions

  • Identify and understand new user types and their needs

  • Reorient the product roadmap to tackle the most impactful features first

Our human-centered methods drive product success.

Experience Strategy

We illustrate the future vision of your product experience, craft a plan to get there, and define an approach for measuring success along the way.

    • Discovery workshops

    • Stakeholder interviews

    • Exploratory user interviews

    • Vision prototype

    • Storyboards

    • Journey maps

    • Human-centered roadmap

User Research

Through a variety of methods, we help you gain an in-depth understanding of your users, their needs, and how your product can best help them.

    • Exploratory user interviews

    • Concept evaluation

    • Usability testing

    • Heuristic review

    • Surveys

    • Research plans

    • Insights and detailed findings

    • Design recommendations

    • User models

UX Design

We design product experiences that are meaningful and relevant to your end users, from the first time they engage through routine usage.

    • Information architecture

    • Interaction design

    • Visual design

    • Content design

    • Interactive prototypes

    • User flows

    • Design system

    • Sitemap

Working with BEX

Fractional Leadership

As an experienced leader, I’ll provide strategic, human-centered product direction. Think of me as the “third leg” to your product and engineering leadership team and a mentor to junior designers.


Monthly contract | Weekly allotment of hours

UX Teams

Need some on-going, hands-on help? I’ll craft and lead a team of designers and/or researchers to meet your evolving product needs. We’ll become part of your team for however long you need.


Monthly contract | Multiple work streams | Weekly allotment of hours

Custom Projects

Tell me about your project, however small or large. I’ll craft and lead the design and research team needed to succeed and ensure that the work is aligned with your timeframe and budget.


Fixed time and scope | Single work stream | Fixed fee

Reach out.

We love meeting new people! Send us a message if you’re curious about what we do or if you have a project that could use some design love. We’ll be in touch soon.