Our projects
Finding hot flash relief
Reinventing the Embr Wave for menopause
The Client:
Embr Labs invented the Embr Wave, a wearable device that helps people feel warmer or cooler at the touch of a button. In 2021, Embr saw a unique opportunity to build their second generation device, the Wave 2, to target women in menopause, entering the FemTech market.
The Challenge:
Understand the challenges and behaviors of women in menopause and design a compelling digital tool to deliver physical relief and emotional support.
The Approach:
Fractional design leadership – two years of experience strategy, user research, and experience design – taking Embr from initial concept to first release.
The Solution:
An app to power a more discreet wearable, plus personalized features to find fast relief from hot flashes and meaningful patterns in their occurrence.
Rated 5/5 in the App store by over 10,000 users.
Tracking pathogens across the globe
Transform a national Covid testing program to an innovative biosecurity platform
The Client:
Throughout the pandemic, Concentric was a national leader in Covid testing programs, designed to keep American schools safe. As the pandemic waned, Ginkgo aspired to transform Concentric to meet biological threats on a global scale, creating Ginkgo Biosecurity.
The Challenge:
Define and deliver on a new vision, protecting the health of nations. Identify necessary digital touchpoints, transforming existing software and designing new solutions as customer needs crystallized.
The Approach:
Plug-in team – In collaboration with Pod Consulting, two years of hands-on design leadership — with a strong focus on data visualization and information architecture.
The Solution:
A three-pronged biosecurity surveillance platform: participant registration, test sample data capture, and pathogen monitoring and analysis.
Used by the CDC and 14 other countries.
Improving mental health literacy
Bringing a psychotherapist’s big idea to life
The Client:
A well-respected psychotherapist had a vision of spreading the realities of human nature more broadly, to give everyone an understanding of the root causes for how we feel and function.
The Challenge:
Capture and illustrate the client’s vision, creating an initial proof of concept that puts the lessons of her psychotherapy practice into the pockets of her students, “like MasterClass for mental health.”
The Approach:
Fractional design leadership – one year of collaborative working sessions and solution exploration, including: Business and user modeling workshops Initial messaging + visual brand development Blue-sky ideation workshop Iterative prototype design
The Solution:
An app to power a more discreet wearable, plus personalized features to find fast relief from hot flashes and meaningful patterns in their occurrence.
A prototype to elicit feedback from students.
We’re here to help with initiatives of any shape or form.
Fractional Leadership
Need some ongoing guidance, but not ready to hire a full-time design leader? We’ll provide part-time strategic, human-centered product direction and mentorship to green designers.
Plug-in Teams
Need a design or research team to help get you past the next milestone? We’ll craft and lead a team of experts, becoming part of your team for however long you need.
Custom Projects
Have a specific problem to solve? We’ll work together to craft an approach that’s aligned with your timeframe and budget.